Privacy Policy

Introduction

Welcome to Keto Kit ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Keto Kit mobile application (the "App"), our website, and all related services (collectively, the "Services").

If you have any questions or concerns about this policy or our practices, please contact us at privacy@ketokit.app.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you create an account, use our features, or contact us, including:

• Account information: Email address, display name, and profile details
• Food and nutrition data: Food logs, meal entries, macro and calorie data, custom foods, and barcode scan history
• Fasting data: Fasting start/end times, fasting durations, and fasting history
• Health metrics: Weight, body measurements, water intake, and health goals you choose to track
• Recipe interactions: Saved recipes, favorites, ratings, and custom recipes
• AI interactions: Questions and conversations with the AI Keto Coach
• Photos: Food photos submitted for AI recognition (processed and not permanently stored on our servers unless you save them to your food log)
• Voice data: Voice recordings submitted for voice logging (processed in real-time and not permanently stored)
• Feedback and support: Messages, suggestions, and support requests you send us

Information Automatically Collected

When you use our Services, we automatically collect certain information, including:

• Device type, operating system, and version
• App version and usage patterns
• IP address and general location (city/country level)
• Crash reports and performance data
• Gamification activity (XP earned, quests completed, streaks, levels)
• Feature usage analytics (which features you use most)

Information We Do NOT Collect

We want to be clear about what we do not do:

• We do not access your device's contacts, calendar, or files
• We do not track your precise GPS location
• We do not sell your personal information to advertisers or data brokers
• We do not permanently store voice recordings or food photos beyond what you explicitly save

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features (food logging, fasting timer, recipes, gamification, dashboard)
• Calculate and display your Keto Score, macro breakdowns, and nutritional analytics
• Power AI features including the Keto Coach, photo food recognition, and voice logging
• Track your gamification progress (XP, levels, quests, achievements, streaks)
• Sync your data securely across your devices
• Respond to your inquiries and provide customer support
• Send important service updates and, with your consent, promotional communications
• Analyze usage patterns to improve the user experience
• Prevent fraud and ensure service security
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: With trusted third-party providers who help us operate our Services (cloud hosting, analytics, AI processing, email delivery, payment processing). These providers are contractually required to protect your data.
• AI Processing: Food photos and voice recordings may be sent to third-party AI services for recognition and transcription. This data is processed in real-time and not retained by these services beyond the processing session.
• App Store Platforms: Subscription and purchase data is managed by Apple (App Store) and Google (Google Play) per their respective privacy policies.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any such change.
• With Your Consent: When you explicitly consent to sharing your information.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Minimal data collection and storage principles

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you our Services. Specifically:

• Account data is retained until you delete your account
• Food logs, fasting history, and health metrics are retained as part of your account and deleted when you delete your account
• Voice recordings and food photos submitted for AI processing are not permanently stored
• Analytics data is anonymized and aggregated after collection

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information and account
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we process your data

To exercise these rights, please contact us at privacy@ketokit.app. We will respond to your request within 30 days.

Third-Party Services

Our Services integrate with or link to third-party services. Each has its own privacy practices:

• Apple App Store / Google Play Store: For app downloads and subscription management
• Analytics providers: To understand app usage and improve our Services
• AI service providers: For food photo recognition, voice transcription, and the Keto Coach
• Cloud infrastructure: For secure data storage and processing

We encourage you to review the privacy policies of these third-party services.

Children's Privacy

Our Services are not intended for children under 13 years of age (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

International Data Transfers

Your information may be stored and processed in countries other than your own. By using our Services, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes by posting the updated policy with a new "Last Updated" date and, where appropriate, through in-app notifications. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@ketokit.app

By using Keto Kit, you acknowledge that you have read, understood, and agree to this Privacy Policy.